So, working at Disney, there are obviously a lot of rules you have to follow. Some are common sense (like to shower and don’t punch the guests =P), while other are more obscure. One of my favorite rules cast members have to follow is called “The Disney Point.”
Because so many people from all around the world travel to Walt Disney World, we have to be careful we are not coming across rude or disrespectful. Disney is very aware of the different cultural rules and customs. And in many countries, pointing with one finger is considered extremely impolite. Thusly, “The Disney Point” was created.
At Disney, you will never see an employee point with one finger. It is always with two or the whole palm. Traditionally, you use the two-finger point for shorter distances and the whole palm for longer distance. For instance, if you were telling a guest that the bathroom was up around the corner, you would use two fingers. However, if you were directing them across the park, the entire hand it is!
And having worked at Animal Kingdom for four months, “The Disney Point” is now engrained into my hand gestures. I rarely point with only one finger, ha! Additionally, it is a really funny inside story to tell people about. Recently, I was teaching a group of fifth graders. I told them this little secret, and the whole class, including the teacher, loved it! I now have 24 fifth graders doing “The Disney Point”, ha!
Written by: Brittany Madden